Get technical support throughout the lifecycle of your Microsoft investment
Al-Futtaim Technologies provides Technical Support Services for Microsoft Dynamics to keep your system working smoothly and efficiently. We understand how difficult it can be when something goes wrong, so we work hard to make fixing the problem as quick and easy as possible. Our goal is to help you get back to your business without delays or stress.
We offer customized support plans to meet the unique needs of your company. Whether you run a small business or a large organization, our plans are designed to suit your requirements. We can help with everything from complex installations and system changes to simple fixes and upgrades.
With Al-Futtaim Technologies, you get support from a professional team that is dedicated to keeping your Microsoft Dynamics system running at its best. We are always here to listen to your concerns and solve any issues quickly, so your business can keep running smoothly.
Our Proven Process The Al-Futtaim Microsoft Business Applications practice’s proven process, which is our primary delivery methodology for all technology solutions in the Microsoft stack. Its six phases have been honed and refined through experience to provide the framework for successful implementations and beyond.
Evaluation Process
Verify & Validate
Plan for Success
Train & Deploy
Design & Build Solution
24/7 On-call Support for Emergencies
Our Microsoft Business Applications Practice provides support for
Power Platform – Power BI, Power Apps, Power Automate, and Power Virtual Agents
Microsoft Dynamics 365 Business Central
Microsoft Dynamics 365 Finance
Legacy Versions of Microsoft Dynamics CRM / AX / NAV
We serve all our customers with dedicated resources that provide both business and technical support. We also provide ongoing support programs to help our customers drive incremental business value to their organizations long after the initial go-live of a project. Our support staff offers:
Accepting requests, outlining support contents, and tracking issues
4 hour guaranteed response time on each support request
ERP Technical Support, each with over several years of experience
Provide monthly support log sheet for each application