Get technical support throughout the lifecycle of your Microsoft investment

Al-Futtaim Technologies offers Technical Support Services for Microsoft Dynamics to ensure that our clients’ system continues to operate smoothly. We know how frustrating it can be when a technical difficulty arises so we make the process as quick and as pleasant as possible so that you can get back to business. We provide support plans that are customized to your company’s unique needs. Our plans are available for both small and large businesses, and they cover everything from complex installations and adaptations to simple tweaks and upgrades.

MD365 Support

Our Proven Process The Al-Futtaim Microsoft Business Applications practice’s proven process, which is our primary delivery methodology for all technology solutions in the Microsoft stack. Its six phases have been honed and refined through experience to provide the framework for successful implementations and beyond.

Evaluation Process
Verify & Validate
Plan for Success
Train & Deploy
Design & Build Solution
24/7 On-call Support for Emergencies

Our Microsoft Business Applications Practice provides support for

Power Platform – Power BI, Power Apps, Power Automate, and Power Virtual Agents



Microsoft Dynamics 365 Business Central



Microsoft Dynamics 365 Finance



Legacy Versions of Microsoft Dynamics CRM / AX / NAV



We serve all our customers with dedicated resources that provide both business and technical support. We also provide ongoing support programs to help our customers drive incremental business value to their organizations long after the initial go-live of a project. Our support staff offers:

Accepting requests, outlining support contents, and tracking issues

4 hour guaranteed response time on each support request

ERP Technical Support, each with over several years of experience

Provide monthly support log sheet for each application